Transfers and Payments
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Getting Started
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The updated Citi Mobile app
makes your debit card even better
- Global Wallet Ц your purchases abroad will be automatically charged to the account in the transaction currency
- Opening foreign currency accounts online
- With Citi Mobile Token, your one-time passwords for transaction authentication will no longer depend on mobile reception.
The new Citi Mobile® app adds convenience to credit card use.
Faster. Easier. For you.
We have been working hard to build the best banking app for you and already enhanced its credit card functionality. Enjoy the ease and convenience brought to you by Citi Mobile and manage your cards wherever there is an internet connection.
Citi Mobile App for Android™ Enjoy banking on your Android smartphone. Control and convenience, all at your fingertip. Citi Digital Banking Services Get You Closer to Your Money. Manage your money when you want, where you want and the way you want. It's how Citi digital services help you get the most out of your time and money. Citi® retail banking customers can now send domestic and international wire transfers from their eligible accounts through the Citi Mobile App. Simply choose the “Pay” option from the Payments menu to begin sending a wire transfer by first adding your payee information and then enrolling in the wire transfer service. Download Citi Mobile application via Google Play for Android phone users or via Apple App Store for iPhone users Click the Citi Mobile icon after it is installed. A “Home” screen will be displayed. Click the “Sign In” icon to access your account details and transactions. Alternatively, you can download the app via one of the following methods: Search for 'CitiBank SG' in the App Store or Google Play on your smartphone; or SMS 'CITIMOB' to 72484 to get the download link from us. Login to Citi Mobile ® App with your existing Citibank Online User ID and Password. Download citi mobile app for android - libbyschools.org.
Find out moreTaxes and Traffic Fines via the Citi Mobile App
How to check and pay traffic fines
- If you already have your traffic ticket, you’ll only need the unique bill reference number/index (UIN) provided on the ticket to pay it.
Go to УPayments & TransfersФ > УTraffic FinesФ > УPay Using Bill Index (UIN)Ф. - To check your traffic fines, you’ll need to search by your driver’s license number and/or vehicle registration certificate number. We recommend that you search by both these numbers, as fines can be linked to either of them.
Go to УPayments & TransfersФ > УTraffic FinesФ > УCheck Traffic FinesФ. - You can also check and pay traffic fines and taxes for other persons.
How to check and pay overdue taxes and penalties
- If you already have your tax bill, find the 20- or 25-digit bill reference number/index (UIN) on it
Go to УPayments & TransfersФ > УTaxesФ > УPay Using Bill Index (UIN)Ф. - To check if you have outstanding taxes, you’ll need to search by your taxpayer identification number (INN). Your passport details will be pulled up automatically.
Go to УPayments & TransfersФ > УTaxes and PenaltiesФ > УCheck TaxesФ. - You can also check and pay traffic fines and taxes for other persons.
For your convenience, Citi Mobile will remember the numbers you searched by: up to three driver’s license numbers, vehicle registration certificate numbers, taxpayer identification numbers, passport numbers.
Make fee-free bill payments.
Internet, mobile, utility and other bills.Make transfers
between own accounts or to other bank accounts.Pay traffic fines and taxes with 0% transaction fee
If you pay them with a credit card, you’ll have the benefit of a grace period and earn your Select Points/miles.Enable Push Notifications
to receive account and card activity alerts.View your transaction history.
You can view the last five transactions without even having to log in to the app. To do this, enable Citi Mobile Snapshot.Locate your nearest Elecsnet terminal, Citibank branch or ATM
and plan your route.View current exchange rates
for debit card transactions.View all your account and card information
including authorization holds.Learn about special discounts
available to Citibank cardholders.Activate your new card
in just a couple of minutes.Set up or reset your user ID and password
for CitiЃ Mobile and CitibankЃ Online.Link your card to the account you need
in rubles or foreign currencyBook Equal Payment Plan (EPP)
Save on interest and plan your payments.View your scheduled transfers and payments
in a clickActivate your inactive accounts
For your security, an account becomes inactive if you havenТt used it for more than 360 days.View and print confirmation documents
Save your document as a PDF file and send it to print from your smartphone.- For iPhone and Android device users Ч go to App Store/Google Play2 and type ЂCitibank RUї in the search bar.For any mobile phone users Ч go to mobile.citibank.ru.
- If you’re new to our digital banking channels, register now. It’ll only take you a couple of minutes. Your Citibank card and your mobile phone are all you need.If you’ve used Citibank Online at least once, you already are registered and have your user ID and password; enter them to sign on to Citi Mobile ®.If you’ve forgotten your user ID and password, recover your user ID and then reset your password.
- To access your Citi Mobile® app, enter the user ID and password you set up at registration.You can have easier and quicker access to the app if you activate Touch ID/Face ID® (for iPhone) or Fingerprint Scanner (for Android).* To do this, sign on to Citi Mobile® with your user ID and password, go to «Settings» and choose «Touch ID/Face ID» (for iPhone) or «Fingerprint Scanner» (for Android).*If you use an Apple iPhone 5S or a later model, or a device running Android 6 and above (except Samsung Galaxy S5). Please note that the feature will be automatically disabled for security reasons, unless you carry out at least one transaction that requires password authentication (e.g., make a transfer to a third party account or book a time deposit) within 90 days.
- If youТve forgotten your user ID and password, recover your user ID and then reset your password.
Security in Citi Mobile
Citi Mobile® app supports the latest security standards to protect your information online.
All data are transmitted using the SSL-protocol with strong encryption.
You can rest assured that your data will not be compromised during transmission.
- Automatic logout if you remain inactive for more than five minutes;
- One-time passwords texted to your mobile phone;
- Automatic locking of your account after three unsuccessful sign-on attempts;
- Automatic masking of your account numbers every time you sign on to Citi Mobile® app (enabling you to only see the name of the account and the last four digits of the account number).
- CitibankТs systems will detect and warn you if your smartphone has a malware infection.
What to do if your smartphone has a malware infection
- Limit the usage of the smartphone. DonТt run any banking apps or access any websites that require your personal data (e.g., user ID and password).
- Using a safe device, change your Citi Mobile password and the passwords you used to log in to other accounts from the infected smartphone.
- Install a licensed antivirus software and run a full scan of your smartphone.
- Delete all applications downloaded from sources other than the Google Play Market or Apple Store.
These are all the tips that we have for Apple users. We hope they are helpful.
Android users are also recommended to enable Google Play Protect scanning as a final step (details at
https://www.android .com/intl/ru_ru/play-protect/);
If the above mentioned steps are not helpful, perform a Hard/Factory Reset (reset to factory settings) and format all data storage devices (e.g., memory cards).
Be aware that such reset may result in a complete loss of data (depends on your settings).
Android users are also recommended to enable Google Play Protect scanning as a final step (details at
https://www.android .com/intl/ru_ru/play-protect/);
If the above mentioned steps are not helpful, perform a Hard/Factory Reset (reset to factory settings) and format all data storage devices (e.g., memory cards).
Be aware that such reset may result in a complete loss of data (depends on your settings).
FAQs
If you are an active user of Citibank Online, you already have the user ID and password required to access Citi Mobile app.
If you are a first-time user of our online banking channels, you can register for Citi Mobile app and set up your user ID and password, which will be the same for both Citi MobileЃ app and Citibank Online.
You can also register on our website.
If your device is using Android 4.3 or lower, Citi Mobile will only be accessible via browser at www.mobile.citibank.ru for security purposes.
Our Citi Mobile app is absolutely free. Internet access fees charged by your mobile network or internet service provider will apply.
What types of transfers and payments can I make via Citi Mobile?
You can use Citi Mobile to make the following types of transfers and payments:
- Transfers between your own accounts (including credit card balance payments).
- Transfers to third party Citibank accounts in Russia.
- Transfers to third party non-Citibank accounts in Russia (individuals and entities, except entities that are Citibank customers).
- Bill payments (mobile, internet, TV, etc.).
Are there any limits on Citi Mobile® transfers and payments?
Please note that Citi Mobile transfers and payments are subject to the following limits:
Transfers to third parties’ Citibank or non-Citibank accounts:
- transaction limit — RUB 300,000;
- daily limit — RUB 600,000.
Bill payments:
- transaction limit — RUB 15,000;
- daily limit — RUB 30,000 (RUB 15,000 for MTS, Beeline or Megafon payments).
If your transaction is for an amount in excess of the above limits, please use Citibank® Online. Citibank Online transfers and payments are subject to the following limits:
Transfers to third parties’ Citibank or non-Citibank accounts:
- transaction limit and daily limit — USD 50,000 or its ruble equivalent, regardless of your bank service package;
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Bill payments:
- transaction limit — RUB 15,000;
- daily limit — RUB 600,000 (RUB 15,000 for MTS, Beeline or Megafon payments).
What types of transfers and payments can I make via Citi Mobile?
You can use Citi Mobile to make the following types of transfers and payments:
- Transfers between your own accounts (including credit card balance payments).
- Transfers to third party Citibank accounts in Russia.
- Transfers to third party non-Citibank accounts in Russia (individuals and entities, except entities that are Citibank customers).
- Bill payments (mobile, internet, TV, etc.).
What do I need to know about how to check and pay traffic fines?
How soon after a traffic violation will the fine appear in the Government Information System for Government and Municipal Payments (GIS GMP)?
It depends on how quickly the authority will transmit the information to GIS GMP, and usually takes one to three days.
It depends on how quickly the authority will transmit the information to GIS GMP, and usually takes one to three days.
How soon after payment will a fine be removed from the system?
In the case of traffic fines, a payment is posted to GIS GMP within one business day, after which the fine record is removed.
In the case of traffic fines, a payment is posted to GIS GMP within one business day, after which the fine record is removed.
Can I pay fines with my credit card?
Yes, you can. These transactions qualify for a grace period and reward points.
Yes, you can. These transactions qualify for a grace period and reward points.
What are the transaction limits on traffic fines?
The transaction limit is RUB 15,000; the daily limit is RUB 600,000.
The transaction limit is RUB 15,000; the daily limit is RUB 600,000.
Where do the payment details come from?
All the payment details are determined by GIS GMP based on the bill reference number/index (UIN).
The payer’s name is determined by Citibank’s system.
All the payment details are determined by GIS GMP based on the bill reference number/index (UIN).
The payer’s name is determined by Citibank’s system.
Can I check and pay fines or taxes for another person?
Yes, you can.
Yes, you can.
Can I get a copy of the payment order after I have paid traffic fines, taxes or penalties?
Yes, you can. There is a link to a copy of payment order at the bottom of the «Successful Payment» screen and in the «Account Details» section next to the account from which the payment was made.
Yes, you can. There is a link to a copy of payment order at the bottom of the «Successful Payment» screen and in the «Account Details» section next to the account from which the payment was made.
Why in the copy of my payment order Qiwi Bank is designated as the payee?
Qiwi Bank is Citibank’s partner for the purpose of funds transfers to GIS GMP towards traffic fines and taxes. Since your payment initially goes to Qiwi Bank, it is designated as the payee in the payment order. https://virginpotent.weebly.com/google-app-latest-version-download-for-android.html. The bill reference number/index (UIN) pertaining to the traffic fine or tax is shown in the «Purpose of Payment» field of the payment order. You can also request a copy of the payment order proving funds transfer from Qiwi Bank to GIS GMP by using the «Write to Us» form in Citibank Online or calling CitiPhone.
Qiwi Bank is Citibank’s partner for the purpose of funds transfers to GIS GMP towards traffic fines and taxes. Since your payment initially goes to Qiwi Bank, it is designated as the payee in the payment order. https://virginpotent.weebly.com/google-app-latest-version-download-for-android.html. The bill reference number/index (UIN) pertaining to the traffic fine or tax is shown in the «Purpose of Payment» field of the payment order. You can also request a copy of the payment order proving funds transfer from Qiwi Bank to GIS GMP by using the «Write to Us» form in Citibank Online or calling CitiPhone.
Why can I only find traffic fines when searching by vehicle registration certificate number and cannot find them when searching by driver’s license number?
Due to GIS GMP operational specifics, some traffic fines can be found by using your driver’s license number, while others — by using your vehicle registration certificate number. We recommend that you search by both these numbers to get a full list of traffic fines.
Due to GIS GMP operational specifics, some traffic fines can be found by using your driver’s license number, while others — by using your vehicle registration certificate number. We recommend that you search by both these numbers to get a full list of traffic fines.
What is UIN and where can I find it?
UIN is a unique identifier of an assessment, which is found on traffic tickets, tax bills, etc. It is sometimes referred to as «bill reference number» or «bill index».
UIN is a unique identifier of an assessment, which is found on traffic tickets, tax bills, etc. It is sometimes referred to as «bill reference number» or «bill index».
What do I need to know about how to check and pay taxes?
How long does it take for a tax payment to reach the destination account?
Citibank will send your tax or penalty payment immediately, but you should allow up to ten business days for the payment to register in the Government Information System for Government and Municipal Payments (GIS GMP). We would recommend that you then check your tax assessment again as additional penalties could be assessed for that period if the tax was overdue.
Citibank will send your tax or penalty payment immediately, but you should allow up to ten business days for the payment to register in the Government Information System for Government and Municipal Payments (GIS GMP). We would recommend that you then check your tax assessment again as additional penalties could be assessed for that period if the tax was overdue.
Can I pay taxes with my credit card?
Yes, you can. These transactions qualify for a grace period and reward points.
Yes, you can. These transactions qualify for a grace period and reward points.
What are the transaction limits on taxes and penalties?
The transaction limit is RUB 150,000; the daily limit is RUB 600,000.
The transaction limit is RUB 150,000; the daily limit is RUB 600,000.
Where do the payment details come from?
All the payment details are determined by GIS GMP based on the bill reference number/index (UIN).
The payer’s name is determined by Citibank’s system.
All the payment details are determined by GIS GMP based on the bill reference number/index (UIN).
The payer’s name is determined by Citibank’s system.
Are taxes and penalties displayed together or separately?
Taxes and penalties are separately displayed in the assessments list. We recommend that you first pay the principal amount of the tax and then allow up to ten business days for your payment to register. After that, check your assessments again as additional penalties could be assessed for that period if the tax was overdue.
Taxes and penalties are separately displayed in the assessments list. We recommend that you first pay the principal amount of the tax and then allow up to ten business days for your payment to register. After that, check your assessments again as additional penalties could be assessed for that period if the tax was overdue.
Can I check and pay taxes or penalties for another person?
Yes, you can. When checking taxes, please specify appropriately on the taxpayer identification number (INN) screen. Please note that you can pay only those taxes that are «linked» to a person’s taxpayer identification number (INN).
Yes, you can. When checking taxes, please specify appropriately on the taxpayer identification number (INN) screen. Please note that you can pay only those taxes that are «linked» to a person’s taxpayer identification number (INN).
Can I get a copy of the payment order after I have paid taxes, penalties or traffic fines?
Yes, you can. There is a link to a copy of payment order at the bottom of the «Successful Payment» screen and in the «Account Details» section next to the account from which the payment was made.
Yes, you can. There is a link to a copy of payment order at the bottom of the «Successful Payment» screen and in the «Account Details» section next to the account from which the payment was made.
Why in the copy of my payment order Qiwi Bank is designated as the payee?
Qiwi Bank is Citibank’s partner for the purpose of funds transfers to GIS GMP towards taxes and traffic fines. Since your payment initially goes to Qiwi Bank, it is designated as the payee in the payment order. The bill reference number/index (UIN) pertaining to the tax or traffic fine is shown in the «Purpose of Payment» field of the payment order. You can also request a copy of the payment order proving funds transfer from Qiwi Bank to GIS GMP by using the «Write to Us» form in Citibank Online or calling CitiPhone.
Qiwi Bank is Citibank’s partner for the purpose of funds transfers to GIS GMP towards taxes and traffic fines. Since your payment initially goes to Qiwi Bank, it is designated as the payee in the payment order. The bill reference number/index (UIN) pertaining to the tax or traffic fine is shown in the «Purpose of Payment» field of the payment order. You can also request a copy of the payment order proving funds transfer from Qiwi Bank to GIS GMP by using the «Write to Us» form in Citibank Online or calling CitiPhone.
In the taxes and penalties payment scenario, will clicking on the «Edit phone number» button change the phone number in the personal information section?
In this case, the phone number provided in the personal information section will not change. In particular, one-time passwords will be sent to the phone number provided in the personal information section.
A new number may only be required as a contact number in case of any errors in the payment order.
In this case, the phone number provided in the personal information section will not change. In particular, one-time passwords will be sent to the phone number provided in the personal information section.
A new number may only be required as a contact number in case of any errors in the payment order.
What is UIN and where can I find it?
UIN is a unique identifier of an assessment, which is found on traffic tickets, tax bills, etc. It is sometimes referred to as «bill reference number» or «bill index».
UIN is a unique identifier of an assessment, which is found on traffic tickets, tax bills, etc. It is sometimes referred to as «bill reference number» or «bill index».
Can I make budget payments using the Citi Mobile app?
You can use Citi Mobile to pay traffic fines and taxes. Learn more about this here.
Other types of budget payments and transfers are available by using Citibank Online. Learn more about this here.
Other types of budget payments and transfers are available by using Citibank Online. Learn more about this here.
Fingerprint authentication available on the Apple iPhone 5S or later models, and on devices running Android 6 and above (except Samsung Galaxy S5), enables access to the Citi Mobile® app without you having to sign on with your user ID and password. iPhone X users can also avail themselves of the Face ID® facial recognition feature. The use of these authentication features is not mandatory — you can always sign on with your user ID and password.
To enable the feature, make sure that Touch ID/Face ID® or Fingerprint Scanner is activated on your phone, then access the Citi Mobile app, go to «Settings» and select «Touch ID/Face ID®» (for iPhone) or «Fingerprint Scanner» (for Android). The feature will remain active until you delete the user or disable the feature in the appТs settings. The feature will be automatically disabled if you donТt sign on with your password and carry out transactions that require password authentication (e.g., make a transfer to a third party account or book a time deposit) for 90 days. This is a security measure, and every 90 days we will ask you to enter your sign-on password.
Please note that all the users whose fingerprints are stored on the device will have access to the Citi Mobile® app. The app does not collect, store or use biometric data.
Touch ID/Face ID® or Fingerprint Scanner may only be accessed from one of your devices and by one of the saved users, at any one time.
If you lose your phone or suspect that someone may have access to your data, please report this to us immediately by calling CitiPhone (assistance in this matter is available 24/7).
Citibank may deactivate these authentication features at its discretion in the event of a threat to your personal information. Download photo editing software for android phones.
Please refer to the Apple website for more information on how to set up and use Touch ID/Face ID®. For information on Fingerprint Scanner, please refer to the device manufacturer’s website.
Citi Mobile Snapshot is a feature enabling you to do the following without having to sign on to the Citi Mobile app:
- View your account or credit card information (credit limit, pre-authorization holds, reward points, etc.);
- Check your balance;
- View the five most recent transactions for each of your accounts.
If you wish to get more account information or initiate a transaction, sign on to Citi MobileЃ app.
To enable Citi MobileЃ Snapshot, sign on to Citi MobileЃ app, go to the Settings menu and select Citi Mobile Snapshot.
The feature will remain active as long as you sign on to Citi Mobile app at least once every 30 days. You can deactivate Citi MobileЃ Snapshot using the appТs settings, at any time.
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Please note that Citi Mobile Snapshot is only available on one of your phones and to one of your saved users, at any one time.
Please note that Citi MobileЃ Snapshot may only be accessed from one of your devices and by one of the saved users, at any one time.
If you lose your phone or suspect that someone may have access to your data, please report this to us immediately by calling CitiPhone banking (assistance in this matter is available 24/7).
Citibank may deactivate Citi Mobile Snapshot at its discretion in the event of a threat to your personal information.
Push Notifications are delivered via the internet and stored in Citi Mobile under ЂPush Notificationsї. You can view your Push Notifications for the last 30 days. You can re-enable SMS messaging in Citibank Online, at any time.
What do I do if the Citi Mobile app interface is not displayed correctly?
If the Citi MobileЃ app interface is not displayed correctly, please report this to Citibank:
- by using the Write to Us form in Citibank Online;
- by calling CitiPhone banking;
- by contacting your nearest Citibank branch; or
- by sending an email.
To ensure a speedy solution, please describe the situation and provide as many details as possible, including the phone manufacturer and model, the browser you are using, and the date and time when the error occurred. If possible, please attach a screenshot of the incorrectly displaying interface.
Citi Mobile app supports the latest security standards to protect your information online. All data are transmitted using the SSL-protocol with strong encryption. You can rest assured that your data will not be compromised during transmission.
We have also implemented additional security features, such as:
- Automatic logout if you remain inactive for more than five minutes;
- One-time passwords texted to your mobile phone;
- Automatic locking of your account after three unsuccessful sign-on attempts;
- Automatic masking of your account numbers every time you sign on to Citi Mobile app (enabling you to only see the name of the account and the last four digits of the account number).
For information about Touch ID sensor security, please refer to the Apple website.
We take every effort to make sure that Citi Mobile app meets all the latest security standards, but we still urge you to take simple precautions to safeguard yourself:
- DonТt sign on to Citi Mobile app at public internet access points (e.g., cyber cafes) or Wi-Fi hotspots, but if you do, change your user ID and password as soon as possible.
- Install a reliable antivirus program and keep it up-to-date to protect your mobile device. If possible, install a personal firewall to block any unauthorized connection attempts.
- Use only licensed software.
- Secure your device with an automatic password-protected screensaver.
- Remember, mobile phone security is your responsibility. Make sure you are in control of who uses you phone and has access to your personal information (passwords, fingerprints, etc.).
Remember:
- Citibank will never ask for your current PIN or TPIN for transaction purposes in Citi MobileЃ app. You only enter your PIN when you activate your card or change your PIN. Your TPIN is only used for identification and authorization purposes when you call CitiPhone banking. Your PIN is only required for ATM transactions and POS purchases.
- To sign on to Citi Mobile app, you only need to enter your user ID and password. Please note that Citi Mobile app will only ask for your bank card number, its valid thru date, and your date of birth, for the following purposes:
Ч Registration (setting up your user ID and password);
Ч User ID reminder;
Ч Password resetting;
Ч Card activation.
If your mobile device has been lost or stolen, please do any of the following to prevent unauthorized access to your account information:
- Call CitiPhone banking to delete registration in Citibank Online (assistance in this matter is available 24/7);
- Activate Citi MobileЃ Snapshot and/or Touch ID sensor on another device.
Can’t find the answer? Ask us in Citibank® Online.
Citi has your banking needs covered so you can access your accounts from your favorite device, on the go.
Citi Mobile App for iPhone®
The smart, easy way to manage your accounts virtually anywhere, anytime.
Citi Mobile App for Android™
Enjoy banking on your Android smartphone. Control and convenience, all at your fingertip.
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Citi Digital Banking Services Get You Closer to Your Money
Manage your money when you want, where you want and the way you want. It's how Citi digital services help you get the most out of your time and money.
- Citi Mobile Snapshot: Instant access to your bank and credit card account summary without signing on every time.
- Push notifications: Be notified about bank transactions and credit card purchases made in-store or online.
- Citi Quick Lock: Misplaced your credit card? You can lock it in the Citi Mobile® App or with Citi® Online.
Terms, conditions and fees of accounts, products and services are subject to change.
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